Informativa sulle spedizioni
1. Overview
Thank you for shopping with us. Our goal is to offer you the best shipping experience, no matter where you live. We ensure that we provide the highest level of responsiveness to you at all times.
2. Shipping Charges
- A flat shipping fee of 9,95€ will be applied.
3. Warehouses
To ensure fast delivery, we utilize warehouses located in Finland and Poland. This strategic location allows us to quickly dispatch orders to our customers throughout the European Union.
4. Shipping Time
Orders will be processed within 1-3 business days of receiving payment. Once your order is shipped, you will receive a tracking number and details to track your package. Estimated delivery times vary based on your location but typically range from 1-7 business days within the European Union. Please note that these are estimates and actual delivery times may vary.
6. Damaged/Lost Items
If your order arrives damaged or you haven't received your order within the expected timeframe, please contact our customer service team immediately. We will do our utmost to resolve any issues as quickly as possible.
7. Changes to Shipping Address
If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. While we will make every effort to accommodate changes, we cannot guarantee that we will be able to update the shipping address once an order has been processed.
8. Returns
If you are not entirely satisfied with your purchase, our return policy provides guidelines for returns and refunds. Please refer to our Return Policy for further details.
Customer has to pay shipping costs. In Finland 9.95€. In EU other than Spain 14.95€. In Spain 19.95€.
Thank you for choosing us for your shopping needs. We strive to meet your expectations and ensure that your items reach you in perfect condition. If you have any further questions or concerns regarding our shipping policy or any other aspect of your order, please do not hesitate to reach out to our customer service team.