Our first one started to make funny noise. After sending an email we received a new heater within a couple of days. No payment’s whatsoever. Our new one is perfect.
This is what you call the best after sale service! Not only words but action.
Now sitting in our boat. Outside freezing, inside a cosy 24 degrees C. Surely we made a good choice!
Delivery from Finland to UK was as planned. My only issue is that the installation instructions are a bit vague!
Fortunately, the internet is a great source of information.
George
Heater is great.
Customer service is very poor. I am a campervan business owner and now exclusively fit Nordkapp heaters. Getting in touch with your team regarding orders is dreadful. Sometimes wait two days before a reply and there is always at least a a day between replies. This makes it very difficult to work with Nordkapp and plan installations. Having to use the general contact email for business is just not working.
Unless this changes to having a direct contact, unfortunately I may have to change supplier for my diesel heaters
Funktioniert einwandfrei und das obwohl ich die Leitung bis zum Kraftstofftank auf 6m Gesamtlänge verlängert habe. Die Standheizung ist hochwertig verarbeitet und hat eine ECE Zulassung was mir wichtig war. Super Preis Leistungsverhältnis. Kann ich nur weiterempfehlen.
Запишете се за шанс да спечелите подаръчна карта на стойност 500 € , която можете да използвате за всеки дизелов нагревател Nordcap. Не пропускайте възможността да подобрите отоплителната си система — безплатно!
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